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What is AFEELA Account?

AFEELA Account is the account used to access AFEELA services. You can do the following with an AFEELA Account:

- Reserve / order new vehicle.
- Receive the latest news on the services.
- View your order or payment status.

How do I change my email address?

You can change your email address by going to “Account” on the My Account page.
To open the My Account page, click the account icon in the upper-right corner of the page.

How can I view my account?

Click the "Account" icon at the upper-right corner of the page to open the My Account page menu.

How can I reset my password?

Go to "Account Information" on the My Account page and click “Change Password” to change your password. Passwords must be at least 8 characters long and contain at least 3 of the following: uppercase letters, lowercase letters, numbers, and special characters.
To open the My Account page, click the account icon at the upper-right corner of the page.

How can I reset my password if I forgot it?

Go to the AFEELA Account sign in page, click “Forgot Password”, then enter your email address. Click the URL in the email you receive to reset your password.

How do I delete my AFEELA Account?

Go to “Account” on the My Account page and select “Delete Account”.
To open the My Account page, click the “Account” icon at the upper-right corner of the page.

How do I unlock my account?

To unlock your account, click the “Reset Password” button on the “Account Locked” screen.

Can I change the country information on my AFEELA Account?

Currently, you cannot update the country information on your AFEELA Account. We recommend deleting your account and creating a new one with the correct country information.